Information We Collect

When you reach out for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is handled securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery timings, and budget considerations. This helps us offer a tailored service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device details, and how you navigate through our site. We use this data to enhance our website performance and to understand how clients discover our services.

How We Use Your Information

We mainly use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Echo Isle Paper respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us run our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to safeguard it. This involves secure data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Subject to applicable laws, you may access, amend, delete, or limit how your data is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply to requests within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as needed to provide our services and comply with legal obligations. Retention durations vary by the type of information and its purpose.

Cookies and Website Monitoring

We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to save your preferences and assess site performance.

You can adjust cookie preferences in your browser settings. Note that turning off some cookies might impact how the site functions. For more details on our cookie practices, see our Cookie Policy.

External Links

Our site might include links to external sites or services. This privacy policy covers only Echo Isle Paper and this site. We don’t oversee the privacy practices of third-party sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this document.

We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or are concerned about how we handle your information, please reach out to us.